Thank you for choosing Imperfekt Candles.
We are committed to providing you with a pleasant shopping experience, which includes timely and affordable shipping options. Please review our shipping policy before making a purchase from our website.
Shipping Rates and Delivery Times: We offer standard shipping through USPS and UPS within the continental United States. Our shipping rates are calculated based on the weight of the package and the shipping destination. The estimated delivery time is 3-7 business days.
Shipping Confirmation and Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package’s delivery status on the USPS or UPS website.
Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for packages that are undeliverable or delayed due to an incorrect or incomplete shipping address.
Shipping Delays: We are not responsible for shipping delays that are caused by factors beyond our control, such as weather, natural disasters, or carrier delays. However, we will do our best to keep you informed of any delays and work with the carrier to resolve any issues.
Shipping Restrictions: We currently only offer shipping within the continental United States. We do not ship to PO boxes, APO/FPO addresses, or international addresses.
Shipping Insurance: We provide shipping insurance for all orders. In the unlikely event that your package is lost or damaged during shipping, please contact us, and we will work with the carrier to file a claim and send a replacement package if necessary.
Thank you for choosing Imperfekt Candles for your home. If you have any questions or concerns regarding our shipping policy, please contact us, and we will be happy to assist you.